Skip to main content

Snowflake Documentation

Licensing error messages and troubleshooting

The following table lists the error messages you might encounter when setting the license.

Error code

Error message


Corrective action



License expired after <date time>.

The expiration date is displayed in the YYYY-MM-DD HH:MI:SS UTC format.

This error occurs if the license is expired after the specified expiry date.

You can renew the license.



Failed to verify the license: The signature is not authentic.

This error occurs if the end-user modifies the license or makes mistakes when copying the content of the license.

Ensure that the content of the license is correct or copied correctly.


The license will be valid from <date time>.

This error occurs if you set the license before the start date.

To verify the start date, run the following command: manager config license show.

The command returns the content of the license file. You can check the Valid from date.


Can't read license: [Errno 2] No such file or directory: '/opt/unravel/data/conf/unravel.license'*** WARNING: License is not valid!-- Error

This error occurs if the license file does not exist at the specified location.

Ensure that the license file exists at the specified location.